Privacy Policy

1. Company Information

2. Introduction

Blink Twice Agency, operated by Forge Solutions SARL ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website blinktwice.agency or use our services.

3. Information We Collect

3.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form
• Request information about our services
• Subscribe to our newsletter
• Communicate with us via email or other channels

This information may include:

• Full name
• Email address
• Phone number
• Company name
• Project details and budget information
• Any other information you choose to provide

3.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device identifiers

3.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Google Analytics to understand user behavior
• Performance Cookies: To improve website performance

4. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide customer service
• To process your project requests and provide our services
• To send you marketing communications (with your consent)
• To improve our website and services
• To analyze website usage and trends
• To prevent fraud and enhance security
• To comply with legal obligations

5. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context:

• Consent: You have given us permission
• Contract: Processing is necessary to fulfill our services
• Legal Obligation: We must comply with the law
• Legitimate Interests: For business operations that don't override your rights

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

6.1 Service Providers

• Email service providers (for communications)
• Web hosting providers
• Analytics providers (Google Analytics)
• Payment processors (if applicable)

6.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Regular security audits
• Access controls and authentication
• Google reCAPTCHA v3 for form protection

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact form submissions are typically retained for up to 2 years.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request limitation of processing
• Portability: Receive your data in a portable format
• Object: Object to processing of your data
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at business@blinktwice.agency

10. Third-Party Services

Our website uses the following third-party services:

• Google Analytics: Web analytics (Privacy Policy)
• Google reCAPTCHA: Spam protection (Privacy Policy)
• Font Awesome: Icons and fonts
• Google Fonts: Web fonts

These services may collect data according to their own privacy policies.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

12. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

15. Meta Business Manager Verification

This Privacy Policy is maintained in accordance with Meta's Business Manager verification requirements. Forge Solutions SARL is a registered legal entity authorized to operate Blink Twice Agency and manage advertising activities on Meta platforms.